Shipping Policy

Order Processing

For in-stock items, orders are typically processed and shipped within 7–12 business days after the order is confirmed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow some time for the tracking information to become available and update after shipment.

Shipping & Delivery

Delivery times vary depending on your shipping destination, shipping method, carrier, customs clearance, and other factors outside of our control.

The shipping timeframe shown at checkout is an estimate and does not include the order processing time unless otherwise stated.

Please note that delays may occasionally occur due to weather, carrier disruptions, customs processing, or other unforeseen circumstances. If there is a significant delay affecting your order, we will do our best to provide an update.

Order Tracking

Once your order has shipped, you can track your package using the tracking information provided in your shipping confirmation email.

Please note that tracking information may take some time to update after your order has been shipped.

Incorrect or Incomplete Shipping Address

Orders are shipped to the address provided at checkout. Please carefully review your shipping information before completing your purchase.

If you provide an incorrect or incomplete shipping address and the package cannot be delivered, additional shipping or reshipment costs may apply.

If you realize that your shipping information is incorrect after placing an order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that the shipping address can be changed after an order has been processed or shipped.

Undelivered or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact us so that we can help check the status of your shipment.

If the tracking information shows that your package has been delivered but you have not received it, please contact us promptly. We may work with the shipping carrier to investigate the delivery and, where applicable, submit a claim.

Please note that the resolution of a missing or delivered-but-not-received package may depend on the carrier's investigation and claim process.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country and local regulations.

Unless otherwise stated at checkout, any customs duties, import taxes, or other charges imposed by the destination country are the customer's responsibility.

Customs clearance may also cause delays beyond the estimated delivery timeframe.

Shipping Restrictions

We currently ship to the destinations available at checkout. Shipping availability and rates may vary by destination.

If we are unable to ship an order to your selected destination, you will be notified as soon as possible.

Contact Us

If you have any questions about your order or shipment, please contact us at:

hello@nvnomadstudio.com

We are happy to help with any shipping-related questions or concerns.